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⚠️ If the accident wasn’t your fault, call us now

No Excess To Pay

If the accident wasn’t your fault, you may not have to pay an excess, depending on how the claim is handled.

Free Courtesy Car

If you need to stay mobile after a non-fault accident, a replacement vehicle may be available quickly depending on the circumstances and eligibility.

Keep Your No-Claims

If the accident wasn’t your fault, we can help you understand how the claims process may affect your no-claims discount while liability is being sorted.

Had a crash? Not your fault?

A man and woman looking at the scene of a car accident.


A road traffic accident can be shocking, emotional, and confusing, especially in the moments afterwards. If you’ve been involved in a non-fault car accident and need car accident help, we’ll calmly explain what to do next, what information to gather, and what support may be available.

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  • Call us any time, 24 hours a day, 7 days a week: real help when you need it most
  • Fast vehicle recovery arranged via our trusted UK partner network
  • Clear, honest advice on what to do after a car accident
  • Support with vehicle repairs and replacement cars where eligible
  • No stress, no waffle: just practical help when it matters
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⚠️ Call the helpline for no-obligation advice

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Accident Recovery

From roadside pickup to safe storage, we can help arrange accident recovery quickly where available.

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Replacement Vehicle

Need to stay mobile? A replacement vehicle may be available after a non-fault accident, depending on circumstances and eligibility.

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Accident Help & Advice

Not sure what to do next after a car accident that was not your fault? We’ll explain what matters, what to capture, and what to avoid.

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Repairs Support

We can help you access repairs through our partner network and keep you updated along the way.

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Uninsured Loss Guidance

We can explain how uninsured losses may be recovered where applicable.

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Legal Support (if needed)

If there’s injury or a dispute, we can refer you to a specialist panel for further guidance.

We’re here 24 hours a day, 7 days a week.