EDITORIAL STANDARDS
How we research, review and correct road-accident information
Our aim is to publish practical, source-backed information that puts safety and accuracy before conversion. This page also governs content prepared with automated assistance.
Source hierarchy
For legal duties, health, regulation and official processes, we prioritise legislation and primary sources such as GOV.UK, NHS, FCA, ICO, police services, the Motor Insurers’ Bureau and the Financial Ombudsman Service. Industry sources may add context but do not replace authoritative guidance.
Scope and language
We identify jurisdiction where it matters, avoid presenting England-and-Wales processes as UK-wide, and distinguish a practical option from a legal requirement. We do not promise outcomes, invent prices or deadlines, or use search demand to justify unsupported advice.
Review process
Pages are checked for user intent, factual support, heading structure, accessibility, internal links and commercial clarity. A reviewed date changes only after a substantive check. Automated systems may help identify queries or draft improvements, but must follow the same sourcing and safety rules.
Editorial independence
Commercial arrangements and calls to action do not alter factual answers. Editors must present options fairly, distinguish fact from commercial availability and keep safety guidance ahead of conversion.
Corrections
Email hello@caraccidenthelpline.uk with the page address, the disputed wording and, where possible, a primary source. Material errors are investigated and corrected. We do not silently change publication dates to imply freshness.
Automation rules
- No near-identical town or county pages.
- No unchecked legal or medical advice.
- No keyword stuffing, fake FAQs or doorway pages.
- No bought links, private blog networks or automated guest-post schemes.
- No page expansion solely because a query appeared in search data.
- No changes to a protected core page while a manual review window is open.