Contact Car Accident Helpline

The right route for accident enquiries, website questions, privacy requests and corrections.

Commercial accident-management support is for potentially non-fault accidents. You could be responsible for recovery, repair, storage or vehicle-hire costs if they cannot be recovered from the other driver’s insurer. The provider will explain the terms before you decide.

CONTACT

Choose the right contact route

For an emergency, call 999 or 112. For questions about the website, privacy or a correction, use the Latitude60 Ltd details below. The phone helpline is for discussing a road-accident situation and whether a service may be available.

ROAD-ACCIDENT ENQUIRY

Call 0330 551 1382

Have the date, location, vehicle registrations, insurer details, photos and any police reference ready if available. It is fine to say when you do not know something.

Call about what happened

WEBSITE AND PRIVACY

Latitude60 Ltd

128 City Road, London, EC1V 2NX

Website or editorial query: hello@caraccidenthelpline.uk
Privacy request: privacy@caraccidenthelpline.uk

Include the page address and a clear description of the issue. Do not email medical records, identity documents or detailed accident evidence unless an identified organisation has asked you to use a secure route.

Complaints and corrections

Website, editorial and Latitude60 Ltd data-handling concerns are explained on our complaints page. If a regulated firm provides a service, use that firm’s complaints process for the service it provided.