Contact Car Accident Helpline

Who to contact about an accident, a problem with this website or your personal information.

This is a commercial service for accidents that may not have been your fault. You may have to pay for recovery, repairs, storage or car hire if the other driver’s insurer does not pay. Ask the provider to explain the agreement and costs before you decide.

CONTACT

Contact us about an accident or this website

For an emergency, call 999 or 112. For questions about the website, privacy or a correction, use the Latitude60 Ltd details below. Use the phone helpline to ask about possible recovery, repairs or replacement transport after an accident that may not have been your fault. Confirm the organisation handling your call before sharing sensitive information.

ROAD-ACCIDENT ENQUIRY

Call 0330 551 1382

Have the date, location, vehicle registrations, insurer details, photos and any police reference ready if available. It is fine to say when you do not know something.

Call about what happened

WEBSITE AND PRIVACY

Latitude60 Ltd

128 City Road, London, EC1V 2NX

Website or guide query: hello@caraccidenthelpline.uk
Privacy request: privacy@caraccidenthelpline.uk

Include the page address and a clear description of the issue. Do not email medical records, identity documents or detailed accident evidence unless an identified organisation has asked you to use a secure route.

Complaints and corrections

For a complaint about this website, a guide or how Latitude60 Ltd uses your information, see our complaints page. For a complaint about recovery, repairs, car hire or another service, contact the company that provided it.